Bảng giá

Một nền tảng. Năm cách triển khai.

Từ khám phá miễn phí đến triển khai chủ quyền. Chọn gói phù hợp với quy mô và mô hình vận hành của đội ngũ hiện tại — nâng cấp hoặc hạ cấp vào đầu mỗi chu kỳ thanh toán.

Feature comparison

FAOS tier feature comparison. Values are sourced from the canonical pricing schema (foundation-faos config/pricing/tiers.yaml).
FeatureCommunityDeveloperCloud EnterprisePrivateSovereign
Capacity & Quotas
Seats included11325Unlimited
Industry modules13723
Workspaces (max)13UnlimitedUnlimitedUnlimited
Storage (GB)1105005,000Unlimited
Agent concurrency1320200Unlimited
API requests / hour606003,00010,000Unlimited
Voice & AI
Voice channel (Soniox + Gemini)IncludedIncludedIncluded
Voice minutes / month606006,000Unlimited
Custom voice cloningIncludedIncluded
Multi-LLM credits (USD)1050500Unlimited
Model selector UIIncludedIncludedIncluded
Sandbox minutes / month303003,00030,000Unlimited
Security & Compliance
SSO (OIDC / SAML)IncludedIncluded
Audit log exportIncludedIncluded
ISO 27001 audit trailIncludedIncluded
PII scanning (Presidio)IncludedIncludedIncluded
Cross-tenant federationIncludedIncluded
Platform & Surfaces
Workflow marketplaceIncludedIncludedIncludedIncluded
Marketplace publish quota110UnlimitedUnlimited
AgentOps cases / month505005,00050,000Unlimited
Enterprise IntelligenceIncludedIncludedIncluded
Desktop extensions (.mcpb)IncludedIncludedIncluded
FAOS MobileIncludedIncludedIncluded
SLA & Support
Uptime SLA99.5%99.9%99.95%
Support responseCommunity forumCommunity forum24h4h1h
p99 latency3,000 ms2,000 ms1,500 ms

Frequently asked questions

  • How does billing work?

    Self-serve tiers (Community, Developer, Cloud Enterprise) bill monthly or annually via credit card. Sales-led tiers (Private, Sovereign) bill via contract — most customers choose annual or multi-year terms with NET-30 invoicing.

  • What happens if I upgrade or downgrade mid-cycle?

    Upgrades take effect immediately with prorated charges for the remainder of the cycle. Downgrades take effect at the end of the current billing cycle to avoid mid-period feature interruptions. Workspace data and audit history persist across tier changes.

  • Can I cancel anytime?

    Yes. Self-serve plans cancel from the billing settings page; access continues through the end of the paid period and your data is retained for 30 days. Sales-led contracts follow the cancellation terms specified in your master agreement.

  • How do annual contracts work?

    Annual contracts receive a meaningful discount versus monthly billing — the exact percentage is shown in your account checkout flow at signup, and varies by tier. Annual customers also receive priority access to new modules during the early-access window.

  • Where is my data stored, and can I choose a region?

    Cloud Enterprise data resides in our default region (asia-southeast1, with an EU/US option available on request). Private deployments choose any of our supported regions at contract signing. Sovereign deployments run on your infrastructure (private cloud, on-prem, or air-gapped) — no data leaves your environment.

  • Why is there a 3-seat minimum on Cloud Enterprise?

    Cloud Enterprise is designed for teams. The minimum-3-seat floor (per pricing decision SD-2026-05-04 Card 18) ensures workspaces have at least three collaborators — solo evaluators are better served by the Developer tier, which is purpose-built for individual builders.

  • Can I add more industry modules to my tier?

    Yes — Cloud Enterprise and Private allow add-on modules at a per-user-per-month rate. Sovereign includes the full 23-module catalog by default. Module add-ons are itemized on your invoice and can be added or removed at the start of any billing cycle.

  • Do you offer a Proof-of-Concept or pilot program?

    Yes. We offer a 30-day flat-fee POC for prospective Private and Sovereign customers, including access to one industry module, dedicated CSM time, and a written outcome report at the end. Book a Private or Sovereign consultation to scope the POC.

  • How does the marketplace revenue share work?

    Skills and workflows you publish to the FAOS marketplace earn revenue on every install. The standard split favors creators — full terms are documented in the marketplace publisher agreement, available in your developer settings once you publish your first asset.

  • Which tiers include SSO and audit log export?

    SSO (OIDC / SAML) and full ISO 27001 audit-log export are available on Private and Sovereign tiers. Cloud Enterprise includes a summary audit log; SSO is available as part of an upgrade to Private. Community and Developer use email + password authentication.

Chưa chắc gói nào phù hợp?

Đặt lịch Buổi Khám phá 30 phút — chúng tôi sẽ ánh xạ quy mô đội ngũ và mục tiêu kết quả của bạn vào đúng gói.

Đặt lịch Buổi Khám phá